Consumers

Annual report 2021

Transparency for an informed consumer

www.besttariff.be | www.bipt-data.be | Guidelines unlimited Internet | www.postalpoint.be | Tariff info cross-border postal parcels

A reliable environment

Identification critical Infrastructures and risk assessment | Security 5G network | Incident monitoring

Follow-up of consumer needs and behaviour

Consumer study electronic communication market | Consumer study postal market | Elasticity study postal products

Safe radio equipment and telecommunications terminal equipment

Information | Monitoring

Market monitoring

Roam Like at Home| Easy Switch | Premium numbers | Bill shock | Delivery times letter mail | bpost prices | Customer satisfaction
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