Consumers

Annual report 2023

An informed consumer

besttariff.be | bipt-data.be/en | postalpoint.be

A reliable environment

Prevention and management of security incidents | Fight against fraud | Estimation of risks associated with electricity shortage

Security of radio and telecommunications terminal equipment

Information | Controls

Follow-up of consumer needs and behaviour

Consumer study electronic communications market | Satisfaction of bpost’s customers

Market monitoring

Easy Switch | bpost delivery times and tariffs 
Read more about the Users
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